|
Solutions-Oriented Messaging:
Keep Your Team Calm & Focused
How to Communicate Difficult Information
Dear Colleague:
During these difficult economic times you want to keep your team, co-workers and staff up to date on how the downturn is or is not affecting your business. Your goal is to deliver a clear, concise message that eases fear and promotes a successful team spirit.
With all the fear-based stories in the news, you may notice that your staff and co-workers seem distracted. You may have the job of simply easing their fears and creating a positive environment to help maintain their productivity. Inevitably, you’ll have to deliver some bad news that people aren’t going to want to hear. When the time comes to deliver this type of news, it is absolutely critical to fine-tune your communication skills and hone your message to be successful.
This month's webinar will...
- Outline a four-step process to help you stay positive and respond to tough issues
- Reveal seven things to consider when delivering bad news
- Discuss when and when not to let your team vent
- Introduce our four-step I-Listen process
Sign up now for this 30-minute TOP Mastery Webinar, Solutions-Oriented Messaging: Keep Your Team Calm & Focused , taking place Wednesday, November 12 at 2:00 p.m. Eastern.
Busy that day? No worries. All participants will receive a recording of this 30-minute webinar for viewing at a later date.
Sheri Jeavons
President
Wednesday, November 12 at 2:00 p.m. Eastern
Solutions-Oriented Messaging:
Keep Your Team Calm & Focused
30-minute webinar
|
Register
Now only $47
|
|
Group
Discounts
3
- 9 participants = 10% discount
10 + participants = 20% discount |
|
|
|
